Shipping Policy

Effective Date: October 6, 2026

Thank you for choosing Flower Bouquet. We are committed to delivering your flowers fresh, safely, and on time. Please read our Shipping Policy to understand our delivery process.

1. Delivery Areas

We currently provide flower delivery services in Karachi, Pakistan. Delivery availability may depend on the customer's location.

2. Processing Time

Orders are normally processed after confirmation. Processing time may vary depending on the type of bouquet, order volume, and availability of flowers.

3. Delivery Time

We aim to deliver orders within the selected or agreed delivery time. However, delivery times may be affected by traffic, weather conditions, holidays, special occasions, or other circumstances beyond our control.

4. Same-Day Delivery

Same-day delivery may be available for selected areas and orders placed before the applicable cut-off time. Availability may vary depending on flower availability and delivery capacity.

5. Delivery Charges

Delivery charges may vary depending on the delivery location and order. Any applicable delivery charges will be communicated or displayed at the time of placing the order.

6. Accurate Delivery Information

Customers are responsible for providing a complete and accurate delivery address and contact number. We are not responsible for delays caused by incorrect or incomplete delivery information.

7. Recipient Unavailable

If the recipient is unavailable at the time of delivery, our delivery team may contact the customer or recipient to arrange another delivery attempt. Additional delivery charges may apply where applicable.

8. Damaged or Incorrect Orders

If you receive a damaged, incorrect, or significantly different order, please contact us as soon as possible after delivery. We may request photographs or other information to help us investigate and resolve the issue.

9. Delays

While we make every effort to deliver orders on time, we cannot guarantee delivery at an exact time in circumstances beyond our reasonable control, including severe weather, traffic, accidents, public holidays, or other unexpected events.

10. Contact Us

Flower Bouquet
Metroville 3rd Block 2, Shop No. 21,
Karachi, Pakistan
Phone: 0337 3112613

If you have any questions about our Shipping Policy or your order, please contact us using the information above.